1. Who We Are

7VProperty Ltd is a trading name of Seven Ventures Group Ltd. It is a serviced accommodation provider based in the UK. We operate Renfrew House and other short-term rental properties. Business Name: Seven Ventures Group Ltd Company Number: 15866459 Email: 7vproperty@gmail.com Website: www.7vproperty.co.uk

2. What Data We Collect When you visit our website or book accommodation with us, we may collect the following personal data: Full name,  Email address,  Phone number,  Home address (for ID verification if required) Payment and billing details Government-issued ID (when requested for booking verification) Booking history and preferences Communications and feedback We may also collect anonymised website usage data through cookies (see section 8).

3. How We Use Your Data We use your information to: Confirm and manage your bookings Provide you with check-in instructions and support Process payments securely Comply with legal and regulatory requirements Improve our service and customer experience Send occasional updates (with your consent) We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing We process your personal data under the following legal bases: Contractual obligation – to fulfil your booking Legitimate interest – to improve services and communicate with you Legal obligation – to comply with tax, insurance, and safety laws Consent – for optional marketing communications

5. How Long We Keep Your Data We retain personal data: For booking and communication: up to 6 years for accounting/legal purposes For marketing (with consent): until you unsubscribe or request deletion

6. How We Protect Your Data We take your privacy seriously. We implement appropriate technical and organisational measures to protect your data, including: Secure cloud-based storage Encrypted payment gateways Restricted access to customer records Staff training on data handling and security

7. Sharing Your Data We only share data when necessary with trusted providers: Payment processors (e.g., Stripe) Booking platforms (e.g., Smoobu) ID verification software (when used) Government or law enforcement (where legally required)

8. Cookies Our website uses cookies to: Improve your browsing experience Analyse site traffic through Google Analytics Store preferences or booking sessions You can manage cookies through your browser settings.

9. Your Rights Under the UK GDPR, you have the right to: Access your personal data Request correction of incorrect data Request erasure ("right to be forgotten") Restrict or object to certain types of processing Data portability Withdraw consent (for marketing) To exercise any of these rights, email 7vproperty@gmail.com

10. Contact Us If you have any questions about this Privacy Policy or how your data is handled, contact: 📧 Email: 7vproperty@gmail.com  Post: Unit 1 Derwent Business Centre, Clarke Street, Derby, England, DE1 2BU

11. Complaints If you're unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.